{"id":5156,"date":"2024-03-08T12:10:22","date_gmt":"2024-03-08T12:10:22","guid":{"rendered":"https:\/\/cimadigital.com.ar\/test\/politicas-y-legales\/"},"modified":"2025-12-03T13:15:38","modified_gmt":"2025-12-03T16:15:38","slug":"politicas-y-legales","status":"publish","type":"page","link":"https:\/\/ushuaiatours.com.ar\/pt\/politicas-y-legales\/","title":{"rendered":"Pol\u00edticas y legales"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5156\" class=\"elementor elementor-5156\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14943eba e-flex e-con-boxed e-con e-parent\" data-id=\"14943eba\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68dce25f elementor-widget elementor-widget-heading\" data-id=\"68dce25f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pol\u00edticas de cancelaci\u00f3n y generales<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-403fd2c4 e-flex e-con-boxed e-con e-child\" data-id=\"403fd2c4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3884e4b9 e-con-full e-flex e-con e-child\" data-id=\"3884e4b9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6049adc2 elementor-widget elementor-widget-heading\" data-id=\"6049adc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Confirmaci\u00f3n de reservas<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f6b38b4 elementor-widget elementor-widget-text-editor\" data-id=\"5f6b38b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Gracias por elegirnos para sus experiencias de viaje. Todas las reservas realizadas con nosotros se confirman inicialmente a trav\u00e9s de un correo electr\u00f3nico.<\/span><\/p><p><span style=\"font-weight: 400;\">Recibir\u00e1 un correo de confirmaci\u00f3n que garantiza que su reserva ha sido registrada en nuestro sistema. Una vez recibido este correo, podr\u00e1 proceder con el pago parcial o total de su reserva para que la misma quede <strong>confirmada<\/strong>. Le recomendamos revisar su bandeja de entrada y, en caso de no encontrar el correo de confirmaci\u00f3n, verificar su carpeta de correo no deseado o spam.<\/span><\/p><p><span style=\"font-weight: 400;\">Se tiver alguma d\u00favida ou precisar de mais informa\u00e7\u00f5es sobre sua reserva, n\u00e3o hesite em entrar em contato com nossa equipe de atendimento ao cliente. Estamos aqui para ajud\u00e1-lo em cada etapa do processo.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5525d2c e-flex e-con-boxed e-con e-child\" data-id=\"5525d2c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f970ead e-con-full e-flex e-con e-child\" data-id=\"f970ead\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b4673c elementor-widget elementor-widget-heading\" data-id=\"4b4673c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Modifica\u00e7\u00f5es e reprograma\u00e7\u00e3o<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a11591f elementor-widget elementor-widget-text-editor\" data-id=\"a11591f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si desea reprogramar su servicio, por favor comun\u00edquese con nosotros a trav\u00e9s de uno de los siguientes correos electr\u00f3nicos o por tel\u00e9fono:<\/p><ul><li><a rel=\"noopener\">Mail: reservas@lauketours.com<\/a><\/li><li><a rel=\"noopener\">WhatsApp:+54 261 5886994.<\/a><\/li><\/ul><p>Quaisquer altera\u00e7\u00f5es que deseje fazer em sua reserva devem ser solicitadas pelo menos 48 horas antes do hor\u00e1rio de partida do passeio.<\/p><p>La empresa se reserva el derecho de modificar el orden o contenido de los servicios para garantizar una mejor atenci\u00f3n al cliente o por causas de fuerza mayor.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e0978b e-flex e-con-boxed e-con e-child\" data-id=\"4e0978b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-db3694b e-con-full e-flex e-con e-child\" data-id=\"db3694b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3fd99b5 elementor-widget elementor-widget-heading\" data-id=\"3fd99b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Emerg\u00eancias<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4795554 elementor-widget elementor-widget-text-editor\" data-id=\"4795554\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><p>Se estiver em seu destino, voc\u00ea pode ligar para n\u00f3s 24 horas por dia pelo telefone +54 9 261 2050528 ou +54 9 261 5267200.<\/p><\/li><li><p>Essa linha \u00e9 exclusiva para passageiros no destino e oferece atendimento r\u00e1pido em caso de emerg\u00eancia.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-59a22fc e-flex e-con-boxed e-con e-child\" data-id=\"59a22fc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-17fb5fe e-con-full e-flex e-con e-child\" data-id=\"17fb5fe\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a559bdd elementor-widget elementor-widget-heading\" data-id=\"a559bdd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de b\u00fasqueda (pick up y drop off)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf6b7af elementor-widget elementor-widget-text-editor\" data-id=\"cf6b7af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">El pasajero debe estar presente en el lugar indicado con un tiempo de tolerancia m\u00e1ximo de 5 minutos. Es esencial que los pasajeros presten atenci\u00f3n al horario de b\u00fasqueda comunicado para realizar el tour.<\/span><\/p><p><span style=\"font-weight: 400;\">Si el pasajero no se encuentra en el lugar de b\u00fasqueda en el horario acordado, perder\u00e1 la excursi\u00f3n sin derecho a reembolso. Por favor, aseg\u00farese de estar puntual para evitar inconvenientes y la p\u00e9rdida del tour.<\/span><\/p><p><span style=\"font-weight: 400;\">Tenga en cuenta que el horario de b\u00fasqueda puede tener una demora de entre 30 a 45 minutos debido al recorrido.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d0a575a e-flex e-con-boxed e-con e-child\" data-id=\"d0a575a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d325b63 e-con-full e-flex e-con e-child\" data-id=\"d325b63\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68396ad elementor-widget elementor-widget-heading\" data-id=\"68396ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pol\u00edticas de cancelamento<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b019d1 elementor-widget elementor-widget-text-editor\" data-id=\"1b019d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5><b>Passeios\u00a0<\/b><\/h5><p>Las pol\u00edticas pueden variar dependiendo del tour o servicio contratado. Para conocer los detalles espec\u00edficos de cada excursi\u00f3n, te recomendamos revisar la secci\u00f3n de pol\u00edticas de cancelaci\u00f3n en la p\u00e1gina correspondiente de cada tour.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c335ef7 elementor-widget elementor-widget-text-editor\" data-id=\"c335ef7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5><b>Traslados &#8211; Alquiler de Auto &#8211; Cotizaciones particulares<\/b><\/h5><ul><li aria-level=\"1\"><p><span style=\"font-weight: 400;\">Cancelaciones realizadas con m\u00e1s de 48 horas de antelaci\u00f3n al inicio del servicio: Se reembolsa el 90% del valor total del tour. Se aplica un cargo del 10% por gastos administrativos.<\/span><\/p><\/li><li aria-level=\"1\"><p>Cancelaciones realizadas dentro de las 48 horas previas al inicio del servicio o en caso de no presentaci\u00f3n (no show): No se realizan reembolsos.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-79168dc e-con-full e-flex e-con e-child\" data-id=\"79168dc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27169a3 elementor-widget elementor-widget-heading\" data-id=\"27169a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tarifas<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09c3bea elementor-widget elementor-widget-text-editor\" data-id=\"09c3bea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Os pre\u00e7os incluem impostos. Entretanto, esses valores est\u00e3o sujeitos a altera\u00e7\u00f5es sem aviso pr\u00e9vio devido a poss\u00edveis altera\u00e7\u00f5es nos custos dos servi\u00e7os.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6f9f4b0 e-con-full e-flex e-con e-child\" data-id=\"6f9f4b0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b113e96 elementor-widget elementor-widget-heading\" data-id=\"b113e96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Passeios de parceiros<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49e7632 elementor-widget elementor-widget-text-editor\" data-id=\"49e7632\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Alguns dos passeios e atividades oferecidos em nosso site s\u00e3o gerenciados por parceiros externos. Essas experi\u00eancias foram cuidadosamente selecionadas por nossa equipe com o objetivo de proporcionar a melhor experi\u00eancia durante sua visita a Mendoza. Embora n\u00e3o operemos diretamente esses servi\u00e7os, escolhemos nossos parceiros com base em sua qualidade e valor, e cada experi\u00eancia foi cuidadosamente avaliada por nossos especialistas. Dessa forma, valorizamos profundamente seus coment\u00e1rios e sugest\u00f5es, pois eles nos permitem continuar a melhorar e garantir que lhe proporcionemos experi\u00eancias excepcionais.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-58dd549 e-con-full e-flex e-con e-child\" data-id=\"58dd549\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8834e10 elementor-widget elementor-widget-heading\" data-id=\"8834e10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conhecimento das condi\u00e7\u00f5es<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba638ad elementor-widget elementor-widget-text-editor\" data-id=\"ba638ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ao adquirir qualquer um de nossos servi\u00e7os, considera-se que o cliente foi informado e aceita as condi\u00e7\u00f5es gerais detalhadas pela empresa.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edticas de cancelaci\u00f3n y generales Confirmaci\u00f3n de reservas Gracias por elegirnos para sus experiencias de viaje. Todas las reservas realizadas con nosotros se confirman inicialmente a trav\u00e9s de un correo electr\u00f3nico. Recibir\u00e1 un correo de confirmaci\u00f3n que garantiza que su reserva ha sido registrada en nuestro sistema. Una vez recibido este correo, podr\u00e1 proceder con [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-5156","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pol\u00edticas y legales | Ushuaia Tours<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ushuaiatours.com.ar\/pt\/politicas-y-legales\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edticas y legales | Ushuaia Tours\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edticas de cancelaci\u00f3n y generales Confirmaci\u00f3n de reservas Gracias por elegirnos para sus experiencias de viaje. Todas las reservas realizadas con nosotros se confirman inicialmente a trav\u00e9s de un correo electr\u00f3nico. Recibir\u00e1 un correo de confirmaci\u00f3n que garantiza que su reserva ha sido registrada en nuestro sistema. 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